DUE DILIGENCE

Procedure Review

  • Review of operational policies and procedures including testing them to ensure they are followed and demonstrate good market practice.
  • Review of policy and implementation relating to Financial Crime, AML/KYC and borrower status tests.
  • Identifying any weaknesses in the Servicer’s systems and controls.
  • Review of 3rd party outsource arrangements, oversight and performance.

Vendor Review

  • Cost confirmation and rationale for expenses incurred by vendors.
  • Assessment of custody of documentation including appropriateness and accuracy.
  • On-boarding and monitoring of key third party vendors.
  • Financial strength review covering balance sheet, cash flow position and financial controls.
  • Staffing resource review including experience, turnover and incentives.

Regulatory Focus

  • Review of Compliance to local jurisdiction regulatory framework and delta to UK FCA TCF guidelines.
  • Review of statutory notices and other borrower communications.
  • Review of complaints have progressed and acknowledged in a timely manner and conform to FCA DISP and TCF guidelines (or other local jurisdiction equivalent).

Servicing Review

  • Assessment of Servicer Collections versus best practice including the use of payment arrangements and forbearance measures.
  • Review of system notes for borrower engagement and approach to vulnerability.
  • Comparison of loan servicing approach to FCA MCOB and CONC regulation and principles of TCF.

Data Integrity

  • Review of loan tape against systems of record including Data Enrichment for missing fields where requested.
We work with

deal advisors and institutional investors including investment banks, hedge funds and asset managers, giving them insight, rigour, clarity and, above all, confidence.